Questions?
Yeah! Select your country on the bottom on the website or on the checkout.
After you make your order, we will pack it in the most minimalistic way, in our compostable satchel, without any plastic or not neccesary add on. No pouch, no cardboard box, just your beatiful ropes in a compostable mailer :D.
We might take up to 1 week to ship your order, as they are all hand stitched in the end and we don't have all the models ready all the time.
We use sendle as is the most convenient and sustainable option on the market, they also have their own compostable satchels with even better rates :D.
We use DHL or fedex, and the transit time is 3 to 5 business days.
Sendle for a more economic shipping, with transit times between 15 and 28 days.
Australia
Free Shipping over AUD 100
Sendle for smaller orders, between AUD 6 and AUD 20.
International
Max shipping rate AUD 150, for orders over 5 kgs
Express (DHL or Fedex) 5 business days
Sendle, or standard international normally takes 15 transit days, but it could be up to 28.
You can see the calculated shipping rates when you view your cart, and also in the checkout.
We will send you a shipping confirmation email which will have a Track Order button.